Skip to Main Content

Technical Communication

Help Options

QUICK Library Research Help. The University Library provides assistance in many ways during library hours, especially during academic sessions:

  • By phone : 317-274-0469 or 317-274-0472
  • By chat Monday - Friday 9 - 5 at left side of pageResearch Help
  • By e-mail: renewal@iu.edu
  • By text: (66746)
  • In-person at the 2nd level lobby Information/Reference desk

FOR MORE HELP, contact resource/research specialist Randall Halverson. I'm happy to support your classwork or research via email or Canvas message suggestions or by appointment. Email is an effective medium to send questions: rahalver@iu.edu. For the best results, please include your course in the subject line, and background details, especially, 

  • details about your project topic, such as your personal or professional interest in the topic,

  • whether you want to focus your topic and explore possible research directions, or search for "big picture" overview sources or in-depth specialized sources, etc.,

  • search resources and strategies that you've already tried.

To request a RESERVATION to meet by Zoom or in-person, please use the library's "Make an Appointment" page, selecting my name from the list of subject librarians. If my time options shown on the calendar don't work for you, you are welcome to send 2 or 3 days/times you could meet by email. I'll respond. :~)

How Do I?/FAQs

See details via a mouse-over popup note.

Resource Highlights

Anytime on campus access

You can access almost all of the library's electronic resources (databases) from home or other location so long as you are an IUPUI student, or staff or faculty member. Library resources are "IP-filtered". Access typically requires using the campus computer network, such as the campus wireless system, connecting via IUanyWare, by using a library site link to the resource (from off-campus, brings up an IU login popup window to authenticate) or via an IUPUI VPN as described at "Off-Campus Access to Resources (EZ Proxy)". 

With Covid-related network changes, VPN does not always work for certain resources. In that case, use a library site resource link or install our new EZProxy Bookmarklet.

Note that for Skillport IT- and Business-related ebooks, using a library site link is required on or off the campus network.

Tutorials on research concepts

 The Kimbel videos are humorous & short, at about 3 minutes or less.

Suggested videos:
  • Why Citation is Important
  • What is a Scholarly Article?
  • Scholarly versus Popular
  • How to Locate Scholarly Articles
*Technical note: The Kimbel videos generally download and run automatically. If not, try a different Internet browser.